Client Services Agent (m/f/d) - fixed term contract
Posting Start Date:  09/04/2026
Job Description

Find your purpose at KPMG Luxembourg 

 

Join a team of diverse and dedicated problem solvers, connected by a common cause: to turn insight into opportunity for clients and communities around the world. If you are eager to learn, are interested in growing rapidly and strive to make an impact in a diverse environment, you're in the right place at the right time. 

Learn more about Careers at KPMG Luxembourg

 

6 months fixed-term contract 

Job Description

Make a great first impression — every single day.

At KPMG Luxembourg, the Client Services team is at the heart of the client experience. As a Client Services Agent, you’ll be the first smile, the first voice, and the first connection for our clients, visitors, and colleagues.

What you will be working on

✨ Front Office & Client Experience

  • Be the first point of contact for clients, visitors, and employees
  • Deliver a professional, warm, and welcoming experience at reception
  • Answer and redirect calls via the reception switchboard
  • Identify visitors’ needs and guide them efficiently
  • Act as an ambassador of KPMG values and culture

 

🗂️ Organization & Daily Operations

  • Manage meeting room bookings across our two buildings
  • Monitor and handle requests via the Client Services mailbox
  • Coordinate supplier orders and support day‑to‑day facilities needs
  • Ensure smooth collaboration with internal teams (Facilities, Hospitality, etc.)

 

☕ Catering & Events

  • Organize small catering orders (breakfasts, lunches, drinks)
  • Support internal and external events in collaboration with our on‑site caterer
  • Manage VIP and conference room bookings and last‑minute changes

What we look for

  • Experience in reception, front office, client services, or customer support
  • Strong communication skills — clear, friendly, and professional
  • Comfortable using Microsoft Office (Outlook, Word, Excel)
  • Well‑organized, adaptable, and able to multitask calmlyService‑oriented mindset with attention to detail
  • Fluent in English and French (German or Luxembourgish is a big plus!)
  • Positive attitude, team spirit, and confidence with people

What you will get  

 

We offer more than just a job. With our flexible work model, you can work, rest and recharge. Our competitive compensation packages, paid time off, recognition bonuses and dedicated programs for personal development and well-being help to keep you refreshed and motivated.  

We will accompany you on a journey of professional growth, offering an expansive spectrum of prospects to elevate your career in Luxembourg, an emerging financial center. Feel a sense of belonging by enjoying year-round celebrations and engaging events that bring us all together. 

Join our next generation 

Apply now to start your recruitment journey at KPMG Luxembourg!  

 

#FindYourPurposeAtKPMG #TeamBlue 

By submitting your resume and application information, you authorize KPMG to transmit and store your information in the KPMG recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. 

KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills.