Find your purpose at KPMG Luxembourg
Join a team of diverse and dedicated problem solvers, connected by a common cause: to turn insight into opportunity for clients and communities around the world. If you are eager to learn, are interested in growing rapidly and strive to make an impact in a diverse environment, you're in the right place at the right time.
Learn more about Careers at KPMG Luxembourg
Job Description
We’re looking for a Client Services Agent to join our Operations team!
This is an exciting opportunity for a service-minded and detail-oriented individual who thrives in a fast-paced, client-focused environment. As a key point of contact at our front desk, you will help deliver first-class service to our clients, guests, and colleagues, ensuring smooth day-to-day operations and a professional welcome to everyone who walks through our doors.
What you will be working on
- Client Reception & Communication
- Greet and welcome guests with a professional and friendly approach.
- Handle incoming calls through the reception switchboard and manage the shared Client Services mailbox.
- Act as a key point of contact for both clients and internal stakeholders, ensuring smooth communication and excellent service.
- Meeting & Event Coordination
- Manage meeting room bookings and ensure proper setup and availability.
- Organize small catering services for internal meetings and client events.
- Coordinate with external suppliers and service providers when required.
- Operational & Administrative Support
- Collaborate closely with the Facilities department to support daily office operations.
- Address inquiries and ensure timely problem resolution, even in fast-paced or stressful situations.
- Maintain confidentiality and a high level of professionalism in all client interactions.
What we look for
✔ Previous experience in a client-facing, reception, or administrative role, ideally within a corporate or professional services environment.
✔ Excellent interpersonal and communication skills, both written and verbal.
✔ A natural team player who thrives in collaborative settings.
✔ Strong organizational and multitasking abilities, with keen attention to detail.
✔ Ability to remain calm and effective under pressure, while managing conflicting priorities.
✔ Solid knowledge of Microsoft Office tools and comfort with scheduling and communication platforms.
✔ Fluent in English and French; knowledge of German or Luxembourgish is considered a plus.
✔ A professional attitude, discretion, and a passion for delivering high-quality client service.
What you will get
We offer more than just a job. With our flexible work model, you can work, rest and recharge. Our competitive compensation packages, paid time off, recognition bonuses and dedicated programs for personal development and well-being help to keep you refreshed and motivated.
We will accompany you on a journey of professional growth, offering an expansive spectrum of prospects to elevate your career in Luxembourg, an emerging financial center. Feel a sense of belonging by enjoying year-round celebrations and engaging events that bring us all together.
Join our next generation
Apply now to start your recruitment journey at KPMG Luxembourg!
#FindYourPurposeAtKPMG #TeamBlue
By submitting your resume and application information, you authorize KPMG to transmit and store your information in the KPMG recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills.