Welcome Desk Agent (m/f/d)
Posting Start Date:  16/01/2026
Job Description

Find your purpose at KPMG Luxembourg 

Join a team of diverse and dedicated problem solvers, connected by a common cause: to turn insight into opportunity for clients and communities around the world. If you are eager to learn, are interested in growing rapidly and strive to make an impact in a diverse environment, you're in the right place at the right time. 

Learn more about Careers at KPMG Luxembourg

What you will be working on

Be the first smile. Be the go-to person. Be part of something bigger.

If you enjoy helping people, staying organized, and being at the heart of daily office life, this role is for you.

 

🌟 Your Role: Why You Matter

As a Welcome Desk Agent, you are the face of KPMG Luxembourg. You make sure employees feel welcomed, supported and guided — every single day.

You’re not “just” at a desk.
You’re the first contact, the problem solver, and the connector between people and services.

 

👥 Welcome & Support

  • Greet and welcome KPMG staff with a professional and friendly attitude
  • Be the first point of contact for Facilities-related questions and requests
  • Make sure everyone feels supported and informed

🧩 Facilities Helpdesk

  • Manage and follow up on requests via the ticketing system
  • Coordinate and track staff requests from start to finish
  • Ensure smooth communication between teams and service providers

📂 Admin & Organization

  • Handle basic administrative tasks (filing, reporting, follow-ups)
  • Keep information structured, clear and up to date

🎤 Presentations & Onboarding

  • Support staff onboarding and welcome sessions
  • Help prepare and deliver Facilities-related presentations
  • Contribute to a positive first-day experience for new joiners
  • (Other activities may be added depending on business needs — variety guaranteed!)

 

What We’re Looking For

You might be a great fit if you:

  • Have an A-level (or equivalent) in Administration, HR, Communication or a related field
  • Bring at least 1 year of experience in a similar role
  • Are naturally people-oriented and service-minded
  • Communicate clearly, confidently and professionally
  • Stay calm, organized and solution-focused — even when things get busy
  • Have experience with concierge or facilities services
  • Speak English and French fluently
    👉 German and Luxembourgish are a big plus

What you will get  

We offer more than just a job. With our flexible work model, you can work, rest and recharge. Our competitive compensation packages, paid time off, recognition bonuses and dedicated programs for personal development and well-being help to keep you refreshed and motivated.  

We will accompany you on a journey of professional growth, offering an expansive spectrum of prospects to elevate your career in Luxembourg, an emerging financial center. Feel a sense of belonging by enjoying year-round celebrations and engaging events that bring us all together. 

Join our next generation 

Apply now to start your recruitment journey at KPMG Luxembourg!  

 

#FindYourPurposeAtKPMG #TeamBlue 

By submitting your resume and application information, you authorize KPMG to transmit and store your information in the KPMG recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. 

KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills.